FAQs

For local customers, simply choose "Local Pickup" at checkout. We're based in St. Albert, Alberta! Once your order is ready, you will receive an email with our address and super-simple directions for pickup.

Our pickup bin is available 24/7, so you can grab your goodies whenever it’s convenient for you!

Thanks for supporting local—can’t wait to create something special for you!

Shipping is calculated at checkout, so no surprises there!

Prefer to skip the shipping? Choose our FREE local pickup option in St. Albert and grab your goodies at your convenience. Easy and budget-friendly!

Got questions or want to customize something special? Shoot me a text at (780) 689-7437 or slide into my DMs on Facebook or Instagram: @micaela.design.co

I’d love to hear your ideas and help bring your vision to life. Let’s make something amazing together!

If you don’t see exactly what you’re looking for on the website, no problem—I love creating new things! Text me at (780) 689-7437 or send me a message on Facebook or Instagram: @micaela.design.co

Let’s chat about your vision and make something truly one-of-a-kind, just for you!!

Each of our products is made just for you, so the turnaround time can vary. We’ll keep you updated on your order’s progress!

Yes, you can! If you need your order ASAP, we offer a rush fee to prioritize your item and get it to you faster. Just send us a message before placing your order, and we’ll let you know the details, cost, and timeframes

Because our products are custom-made just for you, we don’t offer returns or exchanges. But don’t worry—we want you to absolutely love your purchase!

If you have any questions or concerns about your order, shoot us a message. We're here to help and make sure everything turns out perfectly for you!